BLEAT FLIX

How to Bleat!

Quick Snap!

Try a Bleat

What is iBleat

CORE FEATURES

iBleat is ultimately about Accountability.

  • PRODUCTS & BRANDS

    How many times have you wished to report a positive or negative issue about your purchase and simply found it to time consuming or difficult to do so?
    Just Bleat it!

  • TRAFFIC & DRIVING

    iBleat is your chance to become an active participant to make our roads a safer place, for all of us.
    Just Bleat it, to Name & Shame road abusers.

  • FOOD & ENTERTAINMENT

    Have you ever experienced an issue while out and about or wished to compliment a staff member for great service and haven't had an efficient or effective way to do so?
    Just Bleat it!

  • SHOPPING & SERVICES

    Have you ever wished to report a shopping experience, such as long queues or a stock or service issue?
    Just Bleat it!

USER FEATURES

After trying iBleat, look at these features:

SEARCH BLEATS

This enables you to Search through your Bleats, at any time.

LIVE FEED

iBleat encourages Compliments. More good things happen than bad! Yet we tend to only complain. See what Compliments are trending at the moment.

SHARE TO FACEBOOK AND TWITTER

We encourage users to Bleat organisations that are registered with us, privately and confidentially. If an organisation is not registered with us we recommend you share your Bleat to Facebook or Twitter.

Extra Features

WHAT HAPPENS TO YOUR BLEAT

iBleat is a complete Customer Service Solution - from the User Bleating to an organisation, through to receiving a quick response.

THE USER

Open the App and Bleat to an organisation. If the organisation is registered with us, the Bleat is routed instantly to their web-based Customer Service console.

THE ORGANISATION

The organisation receives the Bleat in real-time and is able to respond to the user quickly and efficiently.

MANAGEMENT MOBILE DEVICES

Information about your Bleat may also be routed by the organisation, to their applicable manager's mobile device.

AMAZING FEATURE: QUICK SNAP!

Try this feature on the go - it'll really save you time!

Amazing Features
Amazing Features

1

QUICK SNAP

This is the easiest way to record your Bleat, allowing you to complete it sometime later! Take your picture and when you accept it, it's uploaded and the Bleat Later button becomes active. Simply select it to Bleat Later.

2

BLEAT LATER

By selecting "Bleat Later" the picture, time, date and location of your Bleat are saved. You can then complete your Bleat...later! Find it in "My Bleats" under Menu, as an "Incomplete Bleat". Just swipe left to edit and complete it!

WHY iBLEAT!

Just one App that benefits both Users and Businesses alike.

CUSTOMER CARE CALL CENTRES

Customer Care Call centers are perceived as time consuming and call holding increases dissatisfaction. Customer Care chat and emails are not intuitive or quickly accessible.

SOCIAL MEDIA CUSTOMER CARE

Facebook & Twitter are not private and issues can go viral very quickly. In addition, issues not directed correctly fall through the cracks.

COMPANY SPECIFIC APPS

Users resist having too many Apps on their mobile devices.

iBLEAT USERS

You have an instant, free, Customer Service App at your fingertips. iBleat's has an intuitive mobile App interface, allowing you to engage with any organisation quickly, effectively and privately. Bleating is easy!

SMALL BUSINESS OWNERS

A Customer Service App in today's business environment is critical but too expensive for small business owners to afford. Register with iBleat and let your customers know they have a platform to interact directly with you. Your Customer Service App – available immediately!

BUSINESS & ORGANISATIONS

Many companies are introducing their own Apps. However, research has shown that users resist having too many Apps on their mobile devices. With iBleat, one independent App does it all. Register with iBleat to maximise your Customer Service strategy.

SCREEN SHOTS

Quick, Easy and Effective.

Screen Shot 1 Screen Shot 2 Screen Shot 3 Screen Shot 4 Screen Shot 5 Screen Shot 6 Screen Shot 7 Screen Shot 8

DID YOU KNOW

Why iBleat is needed!

  • SYKES

    67% of all social media posts relate to customer service.

  • NEW VOICE MEDIA

    59% of 25-34 year-olds share poor customer experiences online.

  • HARVARD BUSINESS REVIEW

    Customers who encounter positive social customer care experiences are nearly 3 times more likely to recommend a brand.

  • DIMENSION DATA

    Nearly 80% of contact centers say their current customer service systems won't meet their future needs.

  • WALKER

    By 2020, customer experience will overtake price and product as the key brand differentiator for B2B.

OUR TEAM MEMBERS

iBleat is supported by a specialist team.

WHAT PEOPLE SAY!

These are some of the comments we are receiving from the industry out there

iBLEAT PLANS

iBleat has two distinct offerings:

Free

User

  • Report, Engage
  • Search and Share
  • Make a difference
  • Do Something
  • Feel Better
  • Be Heard!
  • DOWNLOAD NOW
$
/month

Business

  • Monthly fee to list
  • Pay per Bleat
  • Affordable to introduce
  • Easy web-based console
  • Private channel
  • Contact us for pricing
  • CONTACT US

DOWNLOAD THE APP NOW

Use your favorite store to download iBleat. For Users it's 100% free!

*Coming soon to Windows...

FAQ ?

Please contact us if you can't find the answers you are looking for – hello@ibleat.com

Faq
WHO IS iBLEAT?

iBleat is a "Start Up" offering something new, unique and certainly disruptive in Customer Service. We ask for your understanding and patience if there are any teething problems as we grow – please send us feedback, we appreciate it - hello@ibleat.com

WHAT HAPPENS TO MY BLEAT?

Products & Brands, Shopping & Services, Food & Entertainment

When you Bleat and you select "Notify Brand, Outlet or Service" – your Bleat is redirected to the organization concerned.

When you Bleat, "hash tags" are attached to your Bleat when you "Share to Facebook" or "Share to Twitter".

Should you prefer not to share your Bleat to Facebook or Twitter, iBleat monitors the Bleats on our server and routes Bleats to the company concerned.

Simultaneously, we have a campaign targeting companies encouraging them to sign up with us. Once a company has signed up your Bleat will automatically be routed to them.

WHAT HAPPENS TO MY TRAFFIC BLEAT?

Traffic & Driving

All Policing Agencies may sign up with us and have access to our Bleats. However, we redirect Traffic Bleats to the National Road Traffic Agencies on your behalf.

By posting Traffic Bleats to Facebook and Twitter you will "Name and Shame" offenders.

WHAT SHOULD I BLEAT?

Bleat Compliments - Don't forget, recognizing Good Service and the Hero's out there, encourages better customer service. With iBleat, it's never been easier!

SMALL TO MEDIUM SIZED BUSINESSES?

If you are an owner of a Small to Medium sized Company, building your own Customer Service App can be unaffordable but it is truly, an absolute necessity you have one. By introducing iBleat to your customers and listing with us, you have one - instantly!

LARGE CORPORATIONS?

Many Large Corporations have developed their own Customer Service Apps. However, our research shows that "most of us' don't want to have several different Apps to interact with.

SUBSCRIBE NOW

To receive regular updates please subscribe below - hello@ibleat.com

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